Frequently Asked Questions

General FAQ's

Who can use eConnect Email?
Do I need to install anything to access eConnect Email?
I don't have a mailing list yet. Can I use eConnect Email?
What do I get as a paid account holder?
Will my lists be shared with anyone?
Can I use my own email address when sending campaigns?
Which methods of authentication do you support and provide?
Do you provide a dedicated IP for each type of message stream?
Do you match forward and reverse lookups for your IPs?
Why can't I use a purchased list if the seller has proof of permission from subscribers?
Do you provide email addresses for sale or rent?
Does your mail server ever get blacklisted?