Facebook “Like” Feature Now Available With eConnect Email

To honor Facebook founder Mark Zuckerberg for earning Time’s Person Of The Year Award, we integrated the Facebook “Like” feature into eConnect Email.

You can now include a Facebook “Like” button into your emails.

With the simple inclusion of a merge tag, email recipients can click the “Like” button and the email will be shared on their Facebook wall. How cool is that?

Try it now! Let us know if you “Like” this new feature!

To learn more about this awesome feature, here’s our help center article.

Happy Holidays!

Product Update: Social Sharing Message & Link Labeling

The team at eConnect Email would like to wish you and your family a very wonderful Thanksgiving. eConnect Email has a lot to be thankful for this year! We are continuing to work on providing a superior email marketing platform and wanted to share with you our latest product updates. As always we welcome your feedback!

Update Your Social Share Message

This feature allows all of our clients and partners to update the default messaging that appears when a user clicks the Social Share icon.

For our private-label partners, they can even edit the system-wide default message in their agency model, found on the Admin page.

It’s easy to use and easy to update. If you can type in a text box and click ‘Save’, you’ll be able to figure it out!

To try out this new feature, read our help article first and then jump into the application.

Highlights

  • Social share text is fully customizable
  • Easy to update for admin and accounts
  • Available and fully operational now

Label and change your links easily with Link Labeling

Experience complete control of links…even after you send a campaign.

One of our most requested new features is now live as Link Labeling is available for all clients and partners.

Link Labeling includes two key features:

Labeling: Instead of trying to figure out what a ridiculously long URL was in your campaign, just apply a label to your links after you send. Easy, simple, done.

Changing: We’ve all made the mistake of including an incorrect link in an email. Now we’ve removed that helpless feeling with a great one: the ability to completely change a link after you’ve sent it out. Even better, the change is immediate!

To try out this new feature, read our help article first and then jump into the application. Link Labeling is ready and waiting for you!

Highlights

  • Label long URLs with shorter names
  • Change incorrect links after deployment of a campaign
  • Available and fully operational now

Scheduled Maintenance This Sunday At 6:30 PM

eConnect Email will be undergoing scheduled maintenance Sunday, November 28th, from 6:30 PM – 9:30 PM (PST), giving our clients and partners a chance to spend more time with their Thanksgiving leftovers.

We recommend that any sends be deployed outside this maintenance window.

As always, we thank you for your business!

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Product Update: Mobile Previews Have Arrived, Plus New Unsubscribe Feature

Mobile Previews have arrived, along with a long-awaited adjustment in the unsubscribe process.

Now see your email rendering in five popular devices in addition to 29 email clients

An exciting addition to eConnect Email launched over the weekend: Mobile Previews! This is an addition to our already awesome Inbox Previews, an add-on service inside eConnect Email’s core email marketing application.

As you send off your email to see how it renders across 29 different email clients, you also will see that same email rendering in five different devices: the iPhone 3GS, Blackberry Curve, Symbian S60, Windows Mobile 6.5 and the iPad.

Highlights

  • See email renders in five different mobile devices
  • Inbox Previews now features 29 different email clients

Try for yourself by running an Inbox Preview on your next email campaign! Not currently using Inbox/ Mobile Previews? Contact our sales team for more information, (866) 596-9997.

Unsubscribe by mistake? With a single click, re-subscribe!

With the single-click unsubscribe in eConnect Email, we understand that sometimes you or your clients accidentally unsubscribe and it’s somewhat of a process to re-subscribe them. No more!

Now anyone that unsubcribes will have the option to immediately re-subscribe with a single click. They won’t have to leave the page or go through any lengthy hassle. One click and they’re back on the list…just like that.

If you have any questions let us know!

October 2010 Newsletter – New User Interface Launch This Friday!

Exciting things are happening at eConnect Email.  Our October Newsletter will give you the low down on the release of the new interface and what to expect as we move forward.  Over the last month we have also rolled out our new affiliate program… so make sure to click on the link before for all the details.

For This Month’s Tips & Tricks – CLICK HERE

You Spoke, We Listened – Enhanced User Experience

Since the release of eConnect Email 3.0 we have received an overwhelming amount of positive feedback.  We’ve also received some great suggestions on how we could enhance the overall user experience.  Over the past several months our development team has been hard at work simplifying and streamlining the user interface of our application.

The redesigned user interface is in the final stages of beta testing and is slated to roll out on October 22nd! Below is a list of a few of the enhancements.

Features

  • New sidebar with collapsible navigation
  • Re-organized navigation for better user experience
  • Revamped reporting
  • New hover menu actions
  • Updated look-and-feel across all application elements

Our goal of the interface redesign was to take what we had already built and just make it better.  You will notice that the feel is similar… Now just much more user friendly and intuitive!  Things will be more dynamic and the overall user experience should be more innate and enjoyable.

Going into the user interface redesign we knew that it could potentially get some of our customers stirred up (after all, we are creatures of habit).  While any interface rework is going to cause some change, we feel that in the end it will lead to an overall better user experience.

Sneak Peek:

Example of the new collapsible navigation

Example of the new hover menu

Example of the new reports interface


We will be hosting a webinar
Tuesday, Oct 26th @ 1:00pm (PST) to show off the new interface. Please follow the link below to register and attend.


Email Marketing Revolutionized, eConnnect Email 3.0, it’s here!

It’s here!  eConnect Email has just launched version 3.0, an email marketing system that has just about everything you could ever think of (we dare you) at competitive rates and an easy to use interface.  Talk about having your cake and eating it too!   This new platform will give our subscribers access to tons of new features that will make their email marketing experience more creative, more intuitive and more knowledgeable with our enhanced reporting.  Just what are these features you ask? Below is a sampling of the added features:

Expansive Email Template Library

Auto Responders & Triggers

Enhanced Reporting

Redesigned User Interface

Unlimited Custom User Fields

Advanced Features:

Split Testing

inbox Preview

HTML Snippets

Dynamic Content

Re-occurring email with Exclusions

We invite you to sign up for a free account and even request a personalized demo of the system to really get a good feel of how the system will work for your business.   We offer a personalized demonstration of the application and can address key features that will help you accomplish your goals. With your personalized demo we will highlight additional functionality that will help take your marketing to the next level. Raise a glass and celebrate the launch of 3.0 and Cinco de Mayo with the eConnect Email team, Cheers!

New Road Runner Feedback Loop Launch!

Road Runner Feedback LoopThe much awaited updates on Road Runner’s new Feedback Loop (FBL) are finally here.  We have recently received an email notification from them announcing their new FBL which is of course, very much welcome news for us.

If you are an eConnect Email customer, you do not need to do anything.  Our beloved delivery team had taken the necessary steps to sign up to the new FBL and this is now all in place.

Feedback Loop Setup With Mailtrust.com

Mailtrust Feedback LoopWe have successfully setup feedback loop with mailtrust.com.  Mailtrust is a business email hosting provider and are currently hosting over 900,000 mailboxes.  With this setup, any complain received from mailtrust users will be forward to us automatically allowing us to take appropriate actions.

What is a feedback loop?

A feedback loop (FBL), sometimes called a complaint feedback loop, is an inter-organizational form of feedback by which an internet service provider (ISP) forwards the complaints originating from their users to the sender’s organizations. – Wikipedia