Introducing the new and improved eConnect Email, your go-to email marketing platform. Featuring enhanced usability, customization and security- the new eConnect Email will make building your email campaigns a breeze!

To begin, we restructured eConnect Email from the ground up with several new and exciting features. We now have a template builder where you can create custom rock-solid templates optimized for both desktop and mobile applications.

How about those clients of yours in different time zones? Yep, the new eConnect Email will automatically send your email campaign to your recipients in their specific time zone. In addition, we have beefed up security on both ends with back-end authentication and relationships with top ISPs and industry-leading mail servers.

Worldview

See who is opening and what they’re clicking on with real-time data, all beautifully displayed on Worldview (our gorgeous maps app). Don’t forget about the bread and butter, you know, ROI- the new eConnect Email boasts in-depth reports on your email campaign’s performance and deliverability.

Social Integration

Social. Yes I said it and yes we did it. You can now allow your Facebook friends and fans to subscribe to your newsletter directly from your fan page. We also report every “Like” and “Tweet” your campaign receives as part of our stunning reports. So now you can see not only which subscribers are sharing with their friends, but also what they’re saying about you.

So what are you waiting for? Dive in and set up a new eConnect Email account today for free!

You’ve outlined a game plan, picked an email-marketing provider and even typed up some traffic-generating content but you failed to pull the trigger on the campaign. Why? Because you read some article about the migration to social communication and how it’s more effective than email? Well let me be the one to tell you that is an absolute fallacy and there is no quicker, more cost-conscious and measurable platform than email marketing. None. Don’t get me wrong, I love social media and the revolutionary candidness it is creating in people but no one likes to login to their Facebook or Twitter and see a bunch of ads or posts about a new polyester sweater that comes in a fruity sherbet color and runs two sizes too small. Social media is just that, social. The companies who are successfully using social media to market their business are the ones who are interacting and engaging their audience with real-life questions, answers and at times, unrelated content. So save your sales pitch for that email marketing campaign you’re about to send off as soon as you finish reading.

As pointed out in the infographic by b2bmarketing.net, there are numerous irrefutable metrics further solidifying my point that email marketing is:

• More visible
• More measurable
• More effective

And it’s a great tool for:

• Generating leads
• Building your brand’s identity
• Driving sales

Now if those aren’t some insanely valuable statistics then I don’t know what is. So log back into your email-marketing provider (hopefully eConnect Email), choose a catchy and thought-provoking subject line and hit the SEND button. You’re welcome.

With more than 100 million registered users, LinkedIn is the number one professional networking website online today. As the popular site becomes more commonly referenced as a hiring and promotion resource, businesses should be familiar with how LinkedIn can help build their brands and increase company awareness. Ready to get started? Let’s dive in.

Flesh Out Your Profile

The most important thing you can do to boost visibility on LinkedIn is to flesh your profile out as much as possible. Make sure profile completion is at 100% and be sure to include as many skills and experiences as possible in order to increase your likelihood of showing up in search results.

Create a Company Page

LinkedIn’s Company Page feature helps you network with other businesses, gets you listed with Google’s search engine, and creates a platform for you to promote company news and services. Your company page includes information such as a company description, specialties, logos, Twitter and RSS feeds, company news, career opportunities, and more. Fill out each section of your company profile as completely as possible to boost visibility and attract page views.

Build Credibility with Groups and Answers

These two features are essential for building brand awareness. Let’s take a closer look at how they can boost your credibility:

• Groups—By joining a LinkedIn group or starting your own group, you can connect with others in your field or with potential customers. Taking an active part in group discussions also demonstrates expertise in your field. If you’re starting your own group, be sure the headline communicates clearly what the group’s purpose is in order to attract the right types of contacts.
• Answers—The Answers section enables you to provide input on questions relative to your field, thereby demonstrating your knowledge of the subject matter and increasing the relevance of your comments throughout the site. Posting on other members’ questions also increases your visibility and can establish you as a credible, thinking leader within your field.

Promote Your Company Profile

Once you have established your brand within LinkedIn itself, you can begin promoting your company profile on other venues. Invite followers with a button placed on your website, blog, email communications, and other points of contact.

Ultimately, the best advice I can offer regarding LinkedIn is this: keep it current. By making sure your profile remains up to date and that you’re interacting regularly, you can ensure that you stay visible to the people you want to reach.

If you are unfamiliar with Yelp.com, as I imagine many people are, given the percentage of times I tell someone I am an Elite Yelper and they say, “What’s that?,” it is time to get familiar.

On March 2, 2012, Yelp hosted their IPO with shares closing at $15 a share, 64% higher than anticipated.  Nearly 6 million people use Yelp’s mobile app to find businesses near to them and 66 million unique users visit the website per month.  Some of the top Yelp communities in America are in San Francisco (where it was founded), L.A., New York, and Austin (of course!).

Why is this important to you?  If you are a small business owner, Yelp can be used to add value to your business by leveraging social strategies to increase visibility of your business in your community.  That is, unless you have poor customer service or are peddling a poor product, then Yelp can be your worst enemy.   Let’s assume you have a nice small business, be it a restaurant or food trailer, day spa, clothing store, salon, day care, gym, or what-have-you.

Why Yelp is Good for Your Awesome Small Business:

1. Yelp is Mobile

Both dedicated and casual Yelpers look up businesses on the mobile app.  I found it especially useful when traveling since the app allows you to look for places meeting your criteria within a certain distance (2 blocks, 6 blocks, etc).  One author called this “enabling hyper local neighborhood searches” and this is the reason that many people prefer Yelp for local business searches to Google.  Yelp’s directions to your business are also superior to any I have seen on the web or on apps.  In New York, it even told me which subway to take since I was on foot.  That’s pretty cool.

2. Yelp is Trusted

66 million users per month and growing 80% per year.  Mm-hmm, people trust Yelp.

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The phrase was, “content is king.” Content was key for search engine optimization and played a huge role to position your company as an industry resource. Then came social and the need for pushing consistent communication and creative tactics emerged through micro-sites and social media popularity exploding, driving brands to compete with the thought-leaders or become obsolete in the marketplace.

Now, with the internet becoming increasingly personalized in our multi-polarized world, content marketing is more important than ever. Budgets are increasing to develop deeper, thought-provoking messaging and strategy (evolving from, “Look at us” and “Wow, our product and services are fantastic,” to a storytelling technique that taps into the customer experience).

So what exactly is content marketing? Entrepreneur Magazine’s concise definition is: “The creation and publication of original content — including blog posts, case studies, white papers, videos and photos — for the purpose of generating leads, enhancing a brand’s visibility, and putting the company’s subject matter expertise on display.”

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You cannot ignore Pinterest if you try. Everywhere you look is a headline about the exponential growth and popularity of the social-sharing website, how to get invited to be a Pinterest user, and what to do after you are officially a “Pinner.”

I admit my first encounters with Pinterest were not positive ones. My brother’s self-indulged fiancée spent hours on the site “pinning” wedding rings, dresses and boot socks. Yes, boot socks. All during the last meeting of the Texas Longhorns and Texas A&M on Thanksgiving. Let’s just say this doesn’t bode well in a UT alumni household.  But, with time (and a newly registered account), my eyes were soon opened to the endless visual candy that the site provided, and I was not alone.

The social network exploded late last year beginning in August when Time Magazine deemed Pinterest one of the, “50 Best Websites of 2011.” Since then, Pinterest’s unique visitors increased over 329% by December and garnered more traffic than Google +, You Tube and Linked In combined. The site clearly proved itself worthy of the attention and marketers took notice of the phenomenon.

Why should you and your company care about this virtual bulletin board? Because your customers and consumers care and are actively sharing information on the site. Pinterest’s mission is to “connect everyone in the world through the ‘things’ they find interesting;” a.k.a an intimate window into users’ lives, desires and purchase decisions. To a communicator it is a gold mine of customer insight and a focus group served on a silver platter.

While you can experiment and create your own rules when you launch your company on Pinterest, there are some basic guidelines to follow and others to avoid:

Pinterest Do’s:

Be Engaging
Like all social networking, you must engage users through relevant content and provide valuable information your target demographic cares about. Also, follow users who have similar interests and re-pin images of users that are relevant to your brand.  One idea is to have a board reserved solely for user generated content. This is one more way for users to engage directly with your company and shows them that you care about their participation and feedback. Most importantly: Listen – a key component to know how to engage.

Be Consistent
Promote a lifestyle that your audience enjoys and strives to maintain.  You must use the site as an extension of your brand, messaging and stay on-point with your company personality and that of your customers. Don’t stray from what people already love about your company, enhance it!

Be Fun
This is, after all, a social bulletin board and a positive environment. Be light-hearted and inspire users and also your employees to participate. Have a contest, crowd-source for ideas or give users some inside scoop to your event, office or next big product.

Pinterest Don’ts:

Don’t Over Self-Promote
Users will quickly tune out if your sole purpose is to push product and direct to a shopping cart. Visual catalogs are great, but not if that is the only content you provide. While Pinterest should absolutely be used to direct traffic to your site, don’t overwhelm people or push them away by only talking about your products.

Don’t Limit Yourself
Pinterst content isn’t just limited to images; you can post videos as well. And hashtags aren’t just for Twitter anymore, you can use them on Pinterest to categorize posts and also help boost search results. And don’t forget to add a “Pin Button” to your site. Make it easy for users to connect and share content.

Don’t Forget to Watch for Innovative Ideas and Best Practices
The best way we learn in advertising, PR and marketing is from each other. When in doubt, shop the world for ideas and adapt to make them your own. Take notes of what has succeeded for you, for other companies and also what has failed. There is no right or wrong with Pinterest and there is no cookie-cutter plan that works for everyone. So read articles, search Pinterest for yourself and get inspired. Need a jump-start? Here is a great list of the top 100 companies on Pinterst (http://goo.gl/LxrvT), my favorite of the bunch, Chobani.

Happy Pinning, Y’all.

So your company has a Facebook fan page. Maybe you’ve got a couple hundred likes, and you want to take it to the next level. You added a “Like us on Facebook” link to your eConnect email campaigns, expecting your Facebook fan club to explode like Justin Bieber’s.

It’s been a week since you hit “send” on your email campaign, and you’re getting a fraction of the results you wanted.

What happened? Perhaps your Facebook page doesn’t have the value it should have in order to attract attention on Facebook. Read on for some tips to generate excitement for your company’s Facebook page.

Your Facebook Page Needs Purpose

There’s more to having a Facebook fan page than just having a spot on the social network. Many businesses start a Facebook fan page, but have no clear direction for it. If you’re going to market your Facebook page through email marketing, then customers need to know your Facebook page has something to offer.

Facebook is an invaluable way for customers and the business to interact. Even complaints, when handled publicly with tact and grace, can make your business look good when handled on the Facebook page.

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Oh, for the good ol’ days of email marketing. You remember those days—the ones where customer engagement meant opening, clicking, and forwarding. Back then (okay, it wasn’t that long ago) determining the success or failure of your email campaign was as simple as monitoring a few key metrics. Today, customer engagement is a whole different ball game.

Open rates and click-through rates are still the foundation for gaining an understanding of subscriber engagement with your emails. However, the advent of social media has not only introduced another dimension to the engagement dynamic, but has also subtly shifted subscriber expectations as they interact with your brand. Let’s take a look at what today’s subscribers expect from the emails you send them.

• Human Interaction

Consumers today won’t be impressed by a virtual billboard delivered to their inboxes. They want to feel as though they’re interacting with a real person, someone who cares about their needs and with whom they can discuss and relate. Humanize your emails by occasionally including personal stories and anecdotes, encouraging interaction, and providing timely responses to subscriber questions or feedback.

• Dialogue

Social media has changed the way people view businesses. No longer can advertising focus on one-way communication; people expect the opportunity to respond, share opinions, and provide feedback. If you don’t talk to them, they’ll talk about you to someone else. For email marketing, that means soliciting subscriber responses, promoting social sharing, and demonstrating benefit to the customer rather than spotlighting the company.

• Multi-Channel Communication

Your email subscribers undoubtedly encounter your brand in a multitude of places outside their inboxes including Facebook, blogs, review websites, your company website, and Twitter, not to mention more traditional advertising forums like television and print ads. Consumers today are looking for a cohesive message and they’re looking to be recognized for their loyalty no matter where they encounter you. Capitalize on this tendency by integrating the various prongs of your marketing strategy and by providing opportunities for subscribers to share content over a variety of venues.

• Relevancy

Perhaps the greatest shift in email marketing is the expectation that content by personally relevant to the subscriber who receives it. List segmentation based on subscriber behavior and profile data enables you to target your messages to the people for whom they hold the greatest appeal.

Today’s email subscribers hold their information closer, demonstrate less loyalty to any particular brand, and expect businesses to earn the right to continue communicating with them. eConnect Email can help you create personalized, relevant messages for every subscriber using our advanced list segmentation, dynamic content options, and social sharing capabilities.

As 2011 draws to a close, email marketers should already be planning their strategies for the 2012. While 2011 saw the establishment of new technologies as mainstream, 2012 will enable us to deepen our engagement with these technologies, thereby catering more effectively to an ever more mobile and connected audience. Without further ado, let’s dive into the top email strategies for the new year.

• Deeper Customer Engagement

By engagement, I mean two-way conversation. Email marketers must focus more stringently on involving subscribers in dialogue, speaking with them, rather than at them.

• Relevant Content

List segmentation will take top priority in 2012 as subscribers expect email messages to increasingly reflect their personal preferences and needs. Creating targeted lists based on subscriber behavior such as email clicks, website browsing, and previous purchases will enable businesses to send content that remains high on the subscriber’s priority list.

• Mobile Optimization

As people increasingly use mobile devices to check email, businesses will need to create messages that acknowledge the unique aspects of mobile design. Single columns, larger fonts and buttons, and increased space between clickable elements all make emails easier for mobile users to navigate.

• Automated Campaigns

While many businesses already use triggered responses for email receipts and welcome letters, automation will gain a whole new level of sophistication in 2012. Increase customer engagement with your brand by using automation for cross sell and up sell offers, birthday/anniversary greetings, purchase recommendations, and more. By utilizing multiple triggers for your automation campaign, you can keep loyal subscribers engaged on a consistent basis.

• Social Media Integration

No longer will email and Facebook operate in parallel universes. Social sharing will become an intrinsic part of email marketing strategies in 2012 as businesses seek to create multi-channel communication. Enabling subscribers to share message content via social media icons will increase the likelihood of your message reaching an ever broader audience of targeted prospects.

• Email Marketing Becomes More Important, Not Less

Ultimately, despite speculations that email is dead, email marketing will gain greater importance in 2012 than ever before. Email messages will be more personal and relevant based on subscriber data, making them an integral part of a multi-pronged approach to overall customer engagement.

eConnect Email remains on the cutting edge of email marketing technology and stands ready to help you incorporate these vital elements into your strategy. By starting out on the front edge of evolving email technology, you’ll be ready for whatever new developments 2012 brings your way.

Social media has undoubtedly been in the spotlight for the last couple of years. It’s time email marketing received its due praise. While it’s true that social media can accomplish things like reaching a broad audience and encouraging conversations with customers, email marketing offers its own list of benefits that social media will never be able to emulate.

• Guaranteed Exposure

Does your post make it on your fans’ news feed? With Facebook’s algorithm, only the pages deemed most popular or relevant will make it on the “worthy to be seen” list. Even if you do make it, your post will disappear from your fans newsfeed within hours. Email, on the other hand, always makes it to your subscribers’ inboxes (forget about bounces for now), giving you a better chance of grabbing your subscribers attention with a carefully crafted subject line. In addition, even unopened emails can remain in an inbox for days, with each new visit by the subscriber an opportunity to snag his attention.

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